Privacy Policy

This website is operated by MacIntyre Chocolate Systems Limited. We take your privacy very seriously .

  • the personal information we collect about you,
  • why we collect, store and use your information,
  • who your information might be shared with, and
  • your rights in relation to your information.

Who we are

MacIntyre Chocolate Systems Limited (SC055262) ('we' or 'us') collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘data controller’ of that personal information for the purposes of those laws (ie we are responsible for, and control the processing of, your personal information).

What information we collect?

Personal information provided by you

We collect personal information about you when you contact us, send us feedback or complete customer surveys.

Sensitive personal information

We do not collect sensitive personal information (which includes information relating to ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health or condition, sexual life or criminal offense information).

Monitoring and recording communications

We may monitor and record communications with you for the purpose of quality assurance, fraud prevention and compliance.

Use of cookies

A cookie is a small text file which is placed on your computer when you use our website. We use cookies on our website, for example we may monitor how many times you visit the site, which pages you visit and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data is intended to be aggregated or statistical, which means that we do not want to identify you individually.

Tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

For further information on our use of cookies, please see our website cookie policy. For further information on cookies visit or

How do we use the information about you?

We generally process your data under the following lawful grounds:

  1. performance of a contract with you,
  2. necessary for our legitimate interests (running our business, provision of services, network security, and / or
  3. necessary to comply with a legal obligation.

We may use more than one lawful ground depending on the specific purpose for which we are using your information. We collect information about you so that we can:

  • identify you and manage any accounts you hold with us;
  • process and fulfill your orders;
  • conduct research, statistical analysis and behavioral analysis;
  • if you agree, let you know about other products or services that may be of interest to you-see 'Marketing' section below;
  • detect and prevent fraud;
  • customize our website and its content to your particular preferences;
  • notify you of any changes to our website or services that may affect you;
  • improve our services; and


We would like to send you information by post, email, telephone, text message (SMS) or automated call about our products and / or special offers which may be of interest to you.

When you tick the relevant boxes when you register for an account or where you place an order with us.

If you have consent to receive marketing from us, you can opt out at any time. See 'What rights do you have?' below for further information.

How long we keep your data for

We ask for your name, address and contact details to enable us to fulfill your order, and inform you about related product and services, and where required by applicable UK law. UK tax law. We do not accept your payment details.

Who your information might be shared with

We may disclose your personal data to: our agents and service providers; to prevent illegal activity.

Keeping your data secure

We want to use technical and organizational measures to safeguard your personal data, and prevent it from being accidentally lost or used in an unauthorized manner. SSL technology (typically you will see a.) Is the name of the company lock icon or green address bar (or both) in your browser when we use this technology). We are legally required to do so. We also have procedures in place to deal with any suspected data breach.

We can not guarantee the security of your personal data. We can not guarantee the security of your personal data Internet. If you have any particular concerns, please contact us (see 'How can you contact us?' Below).

What can I keep my information safe?

If you want to get detailed information from Get Safe Online, visit Get Safe Online is supported by HM Government and leading businesses.

Transfers of your information out of the EEA

We do not transfer your personal data out with the European Economic Area.

What rights do you have?

Under the current data protection rules you have a number of important rights free of charge. In summary, those include rights to: fair processing of information and transparency over how we use your use personal information, access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address, require us to correct any mistakes in your information which we hold, require the erasure of personal information concerning you in certain situation object at any time to processing of personal information concerning you for direct marketing, object in certain other situations to our continued processing of your personal information, and otherwise restrict our processing of your personal information in certain circumstances.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please contact us on via the methods below.  You should provide us with enough information to identify you (eg account number, user name, registration details) and let us know the information to which your request relates.  We may contact you to request additional information to identify you if required.

If you would like to unsubscribe from any marketing, you can also click on the ‘unsubscribe’ button at the bottom of the email. It may take up to 2 days for this to take place.

How to contact us

Please contact us if you have any questions about this privacy policy or the information we hold about you.

If you wish to contact us, please send an email to, call us on 01241 434 444 or write to us at Sir William Smith Road, Kirkton Industrial Estate, Arbroath, Angus, DD11 3RD. 

Changes to the privacy notice

This privacy notice was published on 24 May 2018.  We may change this from time to time. You should check this notice occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

An overview of data protection

General information
The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on our website
Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.

How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

What are the purposes we use your data for?
A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.

What rights do you have as far as your information is concerned?
You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.

Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

Analysis tools and tools provided by third parties
There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below.

You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration.


General information and mandatory information

Data protection
The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:
Hamburg Dresdner Maschinenfabriken Verwaltungsgesellschaft mbH
Niedersedlitzer Straße 41
01239 Dresden, Germany

Telephone: +49 351 2861-200

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).


Data protection officer
Designation of a data protection officer as mandated by law:

Hamburg Dresdner Maschinenfabriken Verwaltungsgesellschaft mbH
Maximilian Wilhelm
Niedersedlitzer Straße 41
01239 Dresden, Germany

Telephone: +49 (351) 2861-271


Recording of data on our website

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

  • IP address of the querying computer

  • Date and time of access

  • Name and URL of the data accessed

  • Data volume transferred

  • Message as to whether request was successful

These data are not merged with data from other sources.

The data are stored in log files to ensure proper functionality of the website. Additionally, these data help us to optimize the website and to ensure the security of our information technology systems. These purposes form the basis for our legitimate interest in the processing of data in accordance with article 6, paragraph 1, point (f), of the GDPR. Within this context no evaluation is performed on the data for marketing purposes.

The data are deleted as soon as they are no longer needed to fulfill the purpose for which they were collected. Where data are collected for the purpose of providing the website, this is the case at the end of each session. For data that are stored in log files, this is the case after no more than 14 days. It is possible that storage will continue beyond this point. In such cases the IP address of the user is deleted or modified in order to prevent association with the client using the site.

The collection of data for providing the website and the storage of data in log files is essential to the operation of the website. Consequently, the user has no possibility to object.


Use of Cookies

Our website uses cookies. Cookies are text files that are stored in the Internet browser or stored by the Internet browser on the user’s computer system. When a user calls up a website, a cookie may be stored on the user’s operating system. This cookie contains a string of characters that allows definitive identification of the browser the next time the website is accessed.

We use what are referred to as “session cookies” in order to make our website more user-friendly. Some of the elements of our website require that the querying browser be identifiable even after a different web page has been accessed. Examples of data that are stored and transmitted by the cookies include:

  • storing of log-in status

  • filling out multipage forms

  • temporary storage of data entered by the user

  • display status of controls

  • search parameters

Cookies that are required in carrying out electronic communication or for providing specific functions desired by you are collected on the basis of article 6, paragraph 1, point (f), of the GDPR. We have a legitimate interest in the storage of cookies to support the technically correct and optimized provision of our services. Any other cookies that may be stored (e.g. cookies used to analyze your browsing behavior) are dealt with separately in this privacy statement.

Cookies are stored on the user’s computer and transmitted from there to our website. Therefore, as a user, you have complete control over the use of cookies. You can deactivate or restrict cookies by changing the settings in your Internet browser. Cookies already stored can be deleted at any time. This can also be performed automatically. If the cookies for our website are deactivated, it is possible that not all the functions of the website can be used to their full extent.


E-mail Contact

When contact is made using the e-mail address provided, the personal data of the user that are transferred together with the e-mail are stored. None of the data received in this way is transferred to third parties. The data are used exclusively for processing the conversation.


Analysis Tools and Advertising

Visitor Statistics

The content management system used provides statistics on the accessing of our website. Only the number of accesses, the time of access, and the URL are stored. No personal data, such as your IP address, are stored.


Analysis Services

We use analysis services to evaluate the browsing behavior of the visitors to our website. These services are utilized when the website is visited only after consent has been granted. Unless consent has been granted, no connection to the analysis services is established. You can revoke your consent at a later time: deactivate analysis services.


Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored.

The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities.

IP anonymization
On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyse your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

Browser plug-in
You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent. Moreover, you have the option prevent the recording of the data generated by the cookie and affiliated with your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: (This link open in new tab)

Widerspruch gegen Datenerfassung
You have the option to prevent the recording of your data by Google Analytics by clicking on the following link. This will result in the placement of an opt out cookie, which prevents the recording of your data during future visits to this website: Google Analytics deactivation.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at:


Contract data processing
We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

Plug-ins and Tools

Google Web Fonts (local embedding)
This website uses so-called Web Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google’s servers will not be established in conjunction with this application.


MyFonts Counter

Wir verwenden einen Webfont von (This link open in new tab) Aufgrund der Lizenzbestimmungen wird ein Page-View Tracking durchgeführt, indem die Anzahl der Besuche unserer Website zu statistischen Zwecken gezählt und an MyFonts übermittelt werden. MyFonts Counter ist ein Dienst der MyFonts Inc., 500 Unicorn Park Drive, Woburn, MA 01801, USA. Weitere Informationen zum Datenschutz bei MyFonts können unter dem nachfolgenden Link abgerufen werden: (This link open in new tab)


Rights of the Affected Party

Revocation of your consent to the processing of dataA wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.


Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).


Right to log a complaint with the competent supervisory agency
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.


Right to data portability
You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.


Information about, blockage, rectification and eradication of data
Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”


Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
  • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

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